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customer overview

These companies have their hearts in their eyes from the 5-star GEVEKOM customer service:

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Customer testimonials

We can say a lot. That's why we prefer to let our customers talk:

“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”
Maik Gastel-Nettey
Leiter Kundenservice Rossmann GmbH
“Hands-on, creative impulses and a sense of partnership are the qualities that I particularly appreciate when working with the cool gevekom crew. Thumbs up and keep it up — let's TUI it!”
Patrick Hohgrefe
COO TUI TOC
“In customer service, we need a crew that knows their craft and offers our customers short ramp up times, high quality and flexibility. Gevekom does that for us — thumbs up and keep it up!”
Klaus Ruthmann
Head of Service Center, Thalia Bücher GmbH
“We recommend GEVEKOM because they cover the basics without frills. Because they implement our guidelines, but also think ahead. Because they tackle complex problems but are also easy to work with.”
Allen Ingversen
SR. Vendor Accounts Manager CE & Nordics Zalando SE
“Gevekom is my absolute recommendation! Our success story stretches over many years in the area of customer sales and is characterized by a unique friendship. Gevekom stands out in a world in which only a few companies are equally fair and trusting towards their team and customers. We are looking forward to the coming years of success with Gevekom.”
Barbara Mayer-Schuhmacher
Geschäftsführende Gesellschafterin
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