why it's better

With us?

More revenue or better service? Certainly with Gevekom.

25 million cases per year speak for themselves.

What makes working with gevekom so refreshingly different for you? Can we tell you that we do a whole lot of work for you — even at short notice, for example when emergency customer service is needed quickly. That's right, when in doubt, we play Instant Fire Extinguisher and have fun doing it too! 17 years of company growth prove us right.

Das Glück und die Zufriedenheit unserer Leute stehen an erster Stelle. Weil wir wissen: Wenn unsere Crew richtig happy ist, dann ist die Leistung einsame Spitze – und hier kommen Sie und Ihre Anliegen ins Spiel. Wir machen auch Ihren Kundenservice zu etwas Besonderem.

erzählt uns mehr über euch

Family First

A call center where employees like to be? Please, we're here.

Gevekom call center employees talk to each other.

Gevekom call center employees playing mini golf.

Some people rub their eyes in wonder when they read about gevekom — no wonder given the high performance that our employees deliver. Family First is right at the top of our list: That is our sacred cow. We are constantly training everyone in the team. At the same time, everyone develops here in a way that they individually harmonize with children and private life. Without sacrifices. point.
Das ist unsere heilige Kuh. Ohne Abstriche. Punkt.

In this way, fun at work and work-life balance go hand in hand. Who benefits from this? Well everyone. You, us and the team. Because this is how 1-A services are created for you as a client!

Home office or 4-day week option
Flexible working models in part and full time as well as “mom/dad” shifts
(Subsidy for) the job or Germany ticket
free breakfast & almost weekly competitions via our MA app
Health checks and preventive health care grants
Company pension scheme or (subsidy for) daycare.

To take on this responsibility for our employees, open eyes and ears for their needs — simply an “Employees Family First!” Concept — having AND consistently implementing this has decisively contributed to the development of a harmonious working atmosphere in which everyone feels comfortable.

We support every individual, even after work!
In addition to team-oriented events, we also organize many family events.Our commitment to families and their children does not stop with our employees, but also extends to external charity events, collaborations or even specially initiated projects with a social character.

Beispielhaft möchten wir die mehrjährige Zusammenarbeit mit der Fach AG „Mobile Arbeit mit Kindern und Familien” der Stadt Dresden erwähnen, mit welcher wir gemeinsam ein jährlich stattfindendes Sommer-Spiele-Camp für Kinder aus sozial benachteiligten Familien veranstalten.

Außerdem möchten wir an dieser Stelle auf unser jährliches wiederkehrendes Projekt “50 Kinderwünsche” hinweisen und auch ein bisschen Werbung dafür betrieben.

More about the family-first concept

awards

We really have something on the box, others also think:

Values, Mission & Vision

We love it in a fair, transparent and social way.

Not an issue, we treat all external partners and clients as respectfully as with our own team. Because gevekom stands for open and trusting communication. Without exception. And that's so pleasant that you wouldn't even think we're a call center. Really now. We are confidently raising the flag for this: