“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”

„Wir sind sehr zufrieden mit dem Service, der von gevekom für Miles & More sowohl in der Telefonie als auch im schriftlichen Bereich erbracht wird. Besonders hervorzuheben ist die Flexibilität, mit der neue Anforderungen bearbeitet und auch kurzfristig umgesetzt werden können. Wir freuen uns sehr über die partnerschaftliche Zusammenarbeit.“

“For over 14 years, we have been working with Gevekom not only on a partnership basis, but also on a very friendly and extremely successful basis. What sets Gevekom apart from all others is, in addition to a very positive mood within the company, the low fluctuation of consultants. Over the years, we have been able to build up excellent specialists who provide excellent advice to our demanding customers.”

“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”

Ich empfehle gevekom als Dienstleister sehr gerne! Seit 7 Jahren sind sie unser exklusiver Customer Service Partner für den First und Second Level Support von bett1.de. Immer top, immer flexibel und unsere Kunden lieben sie genauso wie wir. Drei Mal Daumen hoch für diesen unschlagbaren Service!