“We are very satisfied with the service provided by gevekom for Miles & More, both by telephone and in writing. Particularly noteworthy is the flexibility with which new requirements can be processed and implemented at short notice. We are very pleased about the partnership. ”

I am very happy to recommend gevekom as a service provider! For 7 years, they have been our exclusive customer service partner for bett1.de's first and second level support. Always great, always flexible and our customers love them as much as we do. Three thumbs up for this unbeatable service!

“We value Gevekom as a partner with a pragmatic hands-on mentality and can rely on them in special situations that are rarely predictable.”

For us, accessibility and friendliness are paramount. The agents from gevekom, who manage our calls, are always on hand, super friendly and completely professional. In addition, the chemistry is just right — the collaboration with OeGIG's Customer Experience Management colleagues runs like clockwork. Absolutely great!

“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”