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customer overview
These companies have their hearts in their eyes from the 5-star GEVEKOM customer service:

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Customer testimonials
We can say a lot. That's why we prefer to let our customers talk:
“For over 14 years, we have been working with Gevekom not only on a partnership basis, but also on a very friendly and extremely successful basis. What sets Gevekom apart from all others is, in addition to a very positive mood within the company, the low fluctuation of consultants. Over the years, we have been able to build up excellent specialists who provide excellent advice to our demanding customers.”
Helge Jans
Geschäftsführer VieVital
“We recommend GEVEKOM because they cover the basics without frills. Because they implement our guidelines, but also think ahead. Because they tackle complex problems but are also easy to work with.”
Allen Ingversen
SR. Vendor Accounts Manager CE & Nordics Zalando SE
“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”
Maik Gastel-Nettey
Leiter Kundenservice Rossmann GmbH
"Wir arbeiten seit Februar 2023 mit gevekom zusammen im Bereich First-Level Telefonie und in Teilen der Schriftbearbeitung. Die Zusammenarbeit empfinden wir als sehr angenehm und konstruktiv. Wir empfehlen gevekom, weil das ein zuverlässiger und vor allem flexibler Partner ist."
Erkan Ercikti
Leiter Kundenmanagement Erenja AG & Co. KG
“In customer service, we need a crew that knows their craft and offers our customers short ramp up times, high quality and flexibility. Gevekom does that for us — thumbs up and keep it up!”
Klaus Ruthmann
Head of Service Center, Thalia Bücher GmbH
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