Kundenberater (m/w/d) für Bankwesen
# #Kundenberater (m/f/d) for banking
Hey you!
Do you love helping people and are a born problem solver? Are you looking for a job where you can make perfect use of your communication skills and your understanding of finances? Then you've come to the right place!
At gevekom, we are looking for a service expert (m/f/d) in the banking sector for our location in Leipzig — someone like you who will strengthen our team with heart and mind!
Your tasks:
- You are the first point of contact for customer inquiries relating to banking.
- You handle customer concerns over the phone, email or chat — always friendly, competent and with a smile in your voice.
- You provide information about products, services and processes — whether it's about account management, credit cards or online banking.
- You help the customer with questions and problems, always solution-oriented and patient.
- You carefully document customer concerns in our system.
What you should bring with you:
- Enjoyment of customer contact and the ability to remain calm even in stressful situations.
- Interest in banking and ideally initial experience in the financial sector.
- Very good written and spoken German language skills.
- Safe use of PCs and Internet.
- The desire to develop yourself in a dynamic and motivated team!
What we offer you:
- 2,024€ welcome bonus — your perfect start with us!
- Secure job with fair pay and great opportunities for further development
- Modernly equipped offices
- Germany ticket included
- Comprehensive training & induction so that you are well prepared
- Flexible working hours: part time, full time — you decide!
- Diverse working day with exciting customer service projects
- Family atmosphere with regular team events, competitions and lots of fun at work
- Free extras such as employee breakfast, gym use and health services
Does that sound like you?
Then don't waste any time and apply now! We're looking forward to getting to know you and rocking the world of customer service in banking with you!
Just send us your application!
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