Kundenberater (m/w/d) - Bücher und Onlinehandel
##Kundenberater *in (m/f/d) for books & online retail — your passion for books counts!
Do you love books and would like to share your knowledge with others? Are you helpful, friendly and looking for a new challenge in online retail? Then we have just the right job for you! Become part of our great team and support the books & online retail sector as a customer advisor (m/f/d).
Here you can expect varied tasks, exciting projects and a dynamic environment in which you can fully express your enthusiasm for literature!
What we offer you:
- 2,024€ welcome bonus — your perfect start with us!
- Secure job with fair pay and great opportunities for further development
- Modernly equipped offices
- Deutschlandticket/job ticket included
- Comprehensive training & induction so that you are well prepared
- Flexible working hours: part time, full time, home office (after familiarization at the location)
- Diverse working day with exciting projects related to online bookstores
- Family atmosphere with regular team events, competitions and lots of fun at work
- Free extras such as employee breakfast, gym use and health services
Your tasks:
- Competent advice and support for customers in the area of books & online retail
- Independent processing of customer inquiries relating to orders, deliveries and returns
- Assistance in choosing books and product recommendations
This is what you bring with you:
- Safe use of PC and Internet applications
- Friendly and service-oriented communication by phone and email
- Responsible and careful way of working
- Very good written and spoken German language skills
- Enthusiasm for books and online retail
Application for this job
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