(Junior) Business Analyst Manager (m/w/d)

Just imagine:
You are the driving force behind our data-driven decisions — the person who uses analytical thinking, a structured approach and precise data analysis to ensure that our business processes are based on well-founded insights. You create reports, identify trends, develop recommendations for action and work with various teams to constantly improve our corporate strategy. In short: With your commitment, you make a significant contribution to gevekom's success and growth.
Sounds exciting? Then we should definitely get to know each other!
But first a bit about us:
Who we are:
Hey first, we, gevekom, are a dialogue manufacturer for passionate customer service. If that doesn't mean anything to you: In good German, we are a contact center — the backbone of many well-known companies. Regardless of whether it's Zalando, TUI or Breuninger — there is a high probability that you have already been in contact with us indirectly without knowing it. Our work style? Fully agile, innovative and always with a pinch of humor! Since our start in 2006, we have been growing steadily. Today, over 2,500 colleagues inspire more than 80 well-known partners from the fields of travel, automotive, e-commerce, fashion, retail and delivery services. Our locations are in Germany, Spain, Serbia, Bosnia, North Macedonia and Bulgaria.
And the best part?
Family-friendliness is very important to us — so much so that we were even named the most family-friendly contact center in Germany. Your role with us: As a (Junior) Business Analyst Manager (m/f/d), you support our team with data-based analyses and strategic insights. You ensure that we make data-driven decisions and continuously optimize our business processes.
Why you can look forward to the job:
+ Pure flexibility: working full or part time with a generous working time model.
+ Familiar atmosphere: Close collaboration within a supporting team.
+ Individual training: Tailored training for your professional development.
+ Growing together: Team spirit is very important to us — you can feel it at our team events at the latest!
+ Work-life balance: flexible working hours and 30 vacation days.
+ Benefits advantage: More than 25 goodies to sweeten your working day — talk to us about it!
This is also what you can expect:
+ Data analysis: You collect, analyze and interpret data to optimize business processes.
+ Reporting: You create regular reports and dashboards for management.
+ Strategic recommendations: You identify trends and derive concrete recommendations for action.
+ Interface function: You work closely with various departments and support the implementation of data-based solutions.
+ Project work: You support various projects that further develop our business strategy.
This is what you bring with you:
+ Professional expertise: A degree in economics, business administration, mathematics or a comparable area.
+ Experience: First professional experience in data analysis, controlling or business development is an advantage.
+ Analytical thinking: You have a good sense of figures and data as well as a precise way of working.
+ Strong communication skills: You can prepare and present complex relationships in an understandable way.
+ Team spirit: You are a reliable team player and enjoy working on common goals.
Place of use: dresden.
Ready to get started?
If you've made it this far, let's seriously ask ourselves why we haven't met already! Sound like your dream job? Then let's go — we look forward to receiving your application.
Send us your resume, a short letter of motivation including your salary expectations.
See you soon? See you soon! Your recruiting team