Freelancer - Customer Service Expert (m/w/d) mit Deutsch- und Französischkenntnissen

Do you love first-class customer service and would like to use your language and communication skills in customer service? Are you helpful, friendly and looking for a flexible job as a freelancer? Then become part of our team and support our customers in online retail as a Customer Service Expert (m/f/d) — in German and French!

Here you can expect varied tasks, exciting projects and the opportunity to ideally combine your enthusiasm for customer service and languages.

What we offer you:Flexible working: Home office and free time management — adapt your working hours to your lifestyle! Attractive remuneration on an hourly basis. An exciting area of responsibility in the international online shop. Assistance with training and continuous exchange within the team.Opportunity for long-term cooperation with growing project scope.

Your tasks:Customer advice and support in German and French — via email, chat and telephone.Processing customer inquiries about orders, deliveries and returns.Product recommendations and assistance with product selection.Documentation and maintenance of customer data in our systems.

That's what you have: Fluent written and spoken German and French.Safe use of PC and Internet applications.Distinctive service orientation and friendly communication skills.Reliable, independent working method.Enthusiasm for online retail and first-class customer service.

Ready to get started? Then we are looking forward to receiving your application!

Show us why you're the ideal addition to our team and help us offer our customers an exceptional online retail experience — in German and French!