CUSTOMER SERVICE EXPERT (m/w/d) für ZWILLING
##Hey, are you in the mood for a really cool job with a future in a really cool company?
Then become a Customer Service Expert (m/f/d) for ZWILLING now and help our customers with their concerns about kitchen equipment! Whether it's household appliances or kitchen utensils, you're an expert through and through! Sounds good? We think so too!
We have a match if you're helpful and have a real talent for communication! Do you speak fluent German and also French or Italian? Perfect!
By the way, you can also work completely remotely with us!
A job that pays off:
- Work with the TOP employer recommended by FOCUS 2024
- Fixed monthly pay and timely paycheck
- Extra welcome bonus 2000 BAM net — Yeah, you heard that right!
- Cool, modern office with everything your heart could wish for
- Comprehensive and practice-oriented training and induction
- Pure flexibility! Part time & full time, home office or a hybrid model — the choice is yours!
- Strong team that you can rely on at any time
- 25 benefits to choose from
- And much more... :-)
So what are you waiting for? Apply directly to us now!!
An overview of your job:
- You ensure an excellent customer experience with Gemini customers at any time via telephone, email or chat
- You advise interested parties or customers of Zwilling on ordering, services, delivery and processing of questions
- You solve problems and complaints as if by magic and carry out returns or returns
- You listen to customer needs and feel new trends, which you implement in continuous improvements with us in customer service
- Customer loyalty is the be-all and end-all for us - you contribute to making our customers happy through your very positive and service-oriented manner!
It's best to bring that with you:
- You love good customer service and are a real customer understanding
- You are fast on the PC and can quickly familiarise yourself with new systems and processes
- In the best case, you are even a real amateur chef or snipping aid
- You speak very good written and spoken German
- You are also fluent in written and spoken French or Italian.
At gevekom, we love customer service and are one of the most popular employers in the industry! It's pretty easy for us because we're convinced that happy employees do the best job!
By the way, FOCUS named us the TOP 20 employer in all of Germany this year! Someone has to imitate us first. Our style? Agile, innovative and employee-oriented! We started in 2006 and have been growing every year since then.
Our more than 2,200 employees work daily for over 70 well-known customers from the travel, automotive, e-commerce, fashion, retail and delivery services sectors in Germany, Spain, Serbia, Bosnia, North Macedonia and Bulgaria. Speaking of commitment: Work-life balance is not just an empty phrase for us! We are proud to have received multiple awards as the most family-friendly company. Because with us, you can perfectly combine work and private life!
Sounds brilliant? Then apply to us now with just three clicks. We can't wait to meet you! Let's rock this job!
